Skills & Competencies for Printing Services Operator

Printing Services Operator job profile

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JOB SUMMARY for Printing Services Operator

Operates high-volume copying, printing, and finishing equipment.

JOB RESPONSIBILITIES for Printing Services Operator

Fulfills jobs for document duplication, printing, finishing, binding, lamination, and other processes. Sets up and maintains machines and inventory of supplies. Troubleshoots and resolves equipment problems. Performs quality checks on work in process and finished jobs to avoid errors or waste. Prepares finished documents for pick up or shipping. Records activities in applicable work order tracking systems and follows standard procedures.

Printing Services Operator SALARY RANGE

BASE 50%
$41,329
TOTAL 50%
$41,819
Job Level
A01
Job Code
OF13000029
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Printing Services Operator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Printing Services Operator skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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2 hard skills or competencies (industry competencies) for Printing Services Operator

1 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Cites the different types of equipment maintenance procedures and strategies.
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Level 2 Behaviors
(Light Experience)
Applies proper maintenance procedures when performing equipment maintenance.
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Level 3 Behaviors
(Moderate Experience)
Completes equipment maintenance inspections as per schedule and requirements.
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Level 4 Behaviors
(Extensive Experience)
Develops equipment maintenance plans and schedules orders to support production schedules.
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Level 5 Behaviors
(Mastery)
Conceptualizes preventative maintenance procedures on all existing pieces of equipment.
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2 Industry Competency – Equipment Diagnostics
Proficiency Level -2
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices used in conducting equipment diagnostics.
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Level 2 Behaviors
(Light Experience)
Applies basic technical principles in providing equipment diagnostic and repair support.
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Level 3 Behaviors
(Moderate Experience)
Diagnoses malfunctions to determine required repairs using computerized test equipment and calibration devices.
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Level 4 Behaviors
(Extensive Experience)
Drives the success of hardware products and reliability tests by closely monitoring the team's performance.
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Level 5 Behaviors
(Mastery)
Designs diagnostic tests procedures to monitor the health and performance of equipment.
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3 Printing Services Operator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Operator
Proficiency Level - 4
5 Competency for - Printing Services Operator
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Printing Services Operator

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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2 Job Family Competencies – Document Imaging
Proficiency Level -2
Skill definition-Converting paper documents into digital images through a scanning process or an electronic transfer process via an application.
Level 1 Behaviors
(General Familiarity)
Describes key components and elements in document imaging for accurate data capture.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and troubleshooting issues on document imaging processes.
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Level 3 Behaviors
(Moderate Experience)
Administers testing of imaging system upgrades to increase efficiency in the document imaging process.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to manage document imaging systems for data accuracy and quality.
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Level 5 Behaviors
(Mastery)
Builds procedures related to imaging of documents to increase compliance and overall efficiency.
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3 Printing Services Operator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Operator
Proficiency Level - 4
5 Competency for - Printing Services Operator
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Printing Services Operator

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Confidentiality
Proficiency Level -2
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
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Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
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Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
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Level 5 Behaviors
(Mastery)
Fosters a culture of confidentiality to protect employee and organization information.
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3 Printing Services Operator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Operator
Proficiency Level - 4
5 Competency for - Printing Services Operator
Proficiency Level - 5

Summary of Printing Services Operator skills and competencies

There are 2 hard skills for Printing Services Operator, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Printing Services Operator, Computer Literacy, Document Imaging, Document Processing, etc.
7 soft skills for Printing Services Operator, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Printing Services Operator, he or she needs to be proficient in Attention to Detail, be proficient in Confidentiality, and be proficient in Time Management.

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